Customer Care

Does CEIVA allow access to Instagram?

Instagram has changed their terms of service and, as of June 2016, third parties such as CEIVA are no longer allowed to retrieve photos.

If Instagram changes their policies, CEIVA will turn the channel on once again.

If Instagram photos from the beginning of June 2016 are on your frame, your images will currently remain.

If you delete one of those images, all the Instagram images will delete and will not be retrievable.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT