Customer Care

How do I use a scanner to upload my pictures?

You can use a scanner to create digital copies of your printed pictures. For maximum quality on all our frames, we recommend saving your photos at a resolution of 1280x960 at 72 DPI (dots per inch). The CEIVA Network™ supports JPEG (standard), GIF, BMP and TIFF file formats.

If you have any specific questions about saving a scanned image, check the help area of your scanning program or image editing program.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT