Customer Care

Is there a service cost associated with owning a CEIVA Digital Photo Frame?

Yes. CEIVA frames are connected digital photo frames, which means they need PicturePlan Photo Delivery Service to work. Most CEIVA frames are bundled with PicturePlan Service upon purchase. Simply register your frame at ceiva.com to activate it.

PicturePlan Photo Delivery Service activates your CEIVA frame's memory card functionality, as well as allows your CEIVA frame to get photos automatically every day, to have unlimited free guest invitations for your friends to send photos, and to receive free repairs and replacements if it ever breaks under our PicturePlan Lifetime Warranty. For a full list of all of PicturePlan Service's benefits, click here.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT