Customer Care

What format and size do my photos need to be to display on my CEIVA Digital Photo Frame™?

CEIVA frames display photos at a maximum resolution of 1280 x 960 pixels at 72 DPI (dots per inch), and supports JPEG (standard), GIF, BMP and TIFF file formats. If your photo is very large, it will be saved on the CEIVA Network at 1280 x 960 and re-sized for display on your frame as needed.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT