Customer Care

What is Auto Renewal? How do I turn it on or off?

Auto Renewal

Once you enable Auto Renewal on your CEIVA, you can save your payment information in your ceiva.com account to automatically renew your PicturePlan Photo Delivery Service when it expires.

Go to My Account in your ceiva.com account and select Auto Renewal. Turn on or off Auto Renewal for the CEIVA frames in your account, and assign billing information. When you're finished, click Apply to save your changes.

NOTE: If you choose the monthly auto renewal option, your first credit card charge will be for 3 months, then monthly thereafter.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT