Customer Care

How do I order prints of a photo from my CEIVA frame?

CEIVA 2 and 3

Press the Print button on the button tray on the front of your CEIVA frame.

All Other Models

Press the Menu button on your CEIVA frame or remote, highlight Print, and press Select.

How to use One Button Printing

Once you enable One Button Printing on your CEIVA frame, you can select the Print option to order prints of any photo right from your CEIVA frame.*

Any print orders placed through your CEIVA frame will be communicated the next time it connects. Check the processing and shipping information for prints for more information about when you can expect them. To cancel an order that has not been communicated yet, select the Print option again.

You can also order prints from your account at ceiva.com. Click here to see how.

* The CEIVA 1™ model does not have One Button Printing functionality.

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Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT