Customer Care

What do I need to connect my frame using my ethernet/broadband connection?

Your CEIVA frame can connect to your phone, wireless, or ethernet/broadband line. To connect via your ethernet/broadband internet connection, you will need:

  1. A broadband-capable CEIVA Digital Photo Frame™. This includes the CEIVA 2 Digital Photo Receiver™ (LF2003), CEIVA 3 Digital Photo Receiver™ (LF3000), CEIVA 7-inch Digital Photo Frame™ (LF4007), or CEIVA 8-inch Digital Photo Frame™ (LF4008), CEIVAlife™ (LIF408B-US), CEIVAshare™ (SHR508A-US), and CEIVA Pro 80™.
  2. A CEIVA Broadband™ adapter, available for purchase in the CEIVA Store.
  3. Internet Service Provider
  4. A home network that supports dynamic addressing (DHCP) or static addressing.
  5. An available Ethernet port on your home network router. All routers are supported, including Linksys™, Netgear™, Belkin™, Cisco™, D-Link™, and Apple's Airport Extreme™.
  6. An Ethernet cable

See our set-up guide for step-by-step instructions about how to connect your CEIVA Broadband adapter.

Contact Us

1-877-692-3482

CEIVA Logic Inc.

303 N Glenoaks Blvd STE 200
Burbank, CA 91502

Customer Care Hours

Monday-Friday
9:00 am - 4:00 pm PT