Customer Care
Pre Sales Questions
What is the return policy for CEIVA frames and accessories?
How do I go about giving a CEIVA frame as a gift?
Is there an extra cost to use the CEIVA Channels and Galleries?
What types of memory cards can CEIVA frames use?
What is CEIVA True-to-Photo™ technology?
How much energy / electricity does it take to run a CEIVA frame?
Does the CEVA frame work with the Magic Jack?
Can the CEIVA frame get photos from a thumb drive or flash drive?
Does the CEIVA frame work with a home digital phone system?
Does the CEIVA frame save photos from an inserted memory card?
Can I use my home internet network to send pictures directly to my frame from my computer?
Can I use my CEIVA frame in my office?
If I own more than one CEIVA frame, do I need more than one PicturePlan?
Do CEIVA frames work from inside a retirement community?
Does the CEIVA frame work with Verizon™ FIOS?
I have the Lifeline / Life Alert medical device. Will my CEIVA frame conflict with it?
Does the CEIVA frame work with Vonage? (VoIP)
How do products ship when I purchase at ceiva.com?
Does the CEIVA frame work with Bluetooth?
Does the CEIVA frame work with wireless phone jacks?
Does the CEIVA frame work with cable phone systems?
Contact Us
1-877-692-3482
CEIVA Logic Inc.
214 E. Magnolia Blvd.Burbank, CA 91502
Customer Care Hours
Monday-Friday
8:00 am - 4:30 pm PT
8:00 am - 4:30 pm PT